Voice Response is a safe and convenient way to keep in touch with your credit union accounts anytime, from any place life takes you! Contact 231-722-7285 to activate Voice Response for your account.

STEP BY STEP INSTRUCTIONS

  1. Call Voice Response 1-800-860-5704.
  2. Enter the Credit Union access code 017 and then press #.
  3. When the system prompts you, enter your membership number without the suffix and then press #.
  4. Enter your Personal Identification Number (PIN) and then press #.
  5. If this is your first time using Voice Response, your PIN will be the last four digits of your Social Security number and then press #. The system will then prompt you to change your PIN to another four digit number.
  6. Now you’re ready to use Voice Response!
Main Menu Codes Account Suffix Codes 
1 Account InquiriesShares000
2 Perform Money TransactionsSub Shares011-013
3 Credit Union Rates/Loan Est.Kids Accounts014
4 Change PINShare Draft/Checking001-003
5 Access a Different Member AccountTeen Share Draft/Checking004
6 Other Credit Union ServicesHSA Share Draft/Checking008
8 Repeat OptionsChristmas Club020
9 End CallShare Certificates300-349
0 Instructions (Tutorial)Hi Yield350
IRAs015-017
IRA Share Certificates400-409
VISA Platinum Scorecard030
VISA Platinum031
Loans700-788
Home Equity-Line of Credit790-791
Home Equity-Closed End800-801