Download the app on your App store-search “Muskegon Federal Credit Union” to download

Logging in for the first time

  • You must sign in within 24 hours or the password will expire

Username-base account number

Password-last four digits of primary owner’s social security number

  • This is a temporary password
Muskegon Federal Credit Union Sign In Username Password Sign In Forgot Password

Set new password

Must have 3 out of the 4 requirements and be at least 6 characters long

You can always reset the password 2 ways

  • Click forgot password at bottom of sign in page (you must know the answers to all 3 security questions)
  • Call us to reset it
Next, let's create your password. Your new password will be case sensitive, must be six through two hundred and fifty six characters long, and must pass three out of four of the rules outlined below: create a password one uppercase one lowercase one number one special character (excluding : ^ [] ") set a password

Set 3 security questions

MFCU does not have the answers to these; whatever is entered now, is what will be used the next time these are asked

If you want to choose a different question, touch the question and scroll to the one you want

  • Call us to reset security questions
Create security questions Security questions will be used when we need to verify your identity. For example, we'll ask you these questions if you forget your password and want to have it reset online. Security question one what is your mother's maiden name answer continue

Verification code

  • Select “register this device” and choose what number or email you want to receive the code, then wait for it
  • Without closing out the app open text messages or email (whichever you chose)
  • Copy down the code, then go back to MFCU app

ItsMe247 Text: Your verification code is XXXXXX. It will expire in 15 minutes. Do not share this with anyone; we’ll never ask you for it.

Just now

ID verification required For your security, Muskegon Federal CU requires two- factor authentication for online banking access. Choose a method below, and you will receive a one-time verification code. (Message and data rates will apply) Registering this device will allow you to bypass this step for a duration of time. Register this browser (chrome) Text code to (***) *** Text code to (***) *** email code to @gmail.com send code

Type in the code and sign in

  • It will not ask you again for 90 days if you clicked register this device previously
  • Never give your code out to anyone-we will never ask you for your code
Enter your one-time verification code Your should receive your verification code shortly. If no code was sent, you can request a new one using the previous step. Enter verification code Back Sign in

Things to look at in online banking:

  • Remote Deposit Capture-deposit checks remotely
  • E alerts-set alerts to text/email you for whatever you want (deposits, withdrawals, etc.)
  • Bill Pay-set up automatic payments from your checking account
  • Lock Debit/Atm card-toggle it off if you lost it or want to make sure nothing comes through (unlock card 10 minutes before using again)
  • AFT-set up automatic transfers for future dates (great for loan/visa payments)

Any questions or need more help?

Please call us at 231-722-7285 or visit our website www.muskfedcu.com